School Minibus

Please take extra care on cold mornings

After a warm December the UK is now facing a fairly cold January. The Met office has warned of temperatures plummeting and showers of snow are to hit the UK during the coming days.

With the colder weather comes the dreaded need to defrost the windscreen on your vehicle before you can set about your day so we have created some handy tips which can help you start your day a smoother way.

DO NOT leave your vehicle unattended while the engine is running as you become an easy target to vehicle thieves.  If you need to leave your vehicle we advise it is best you turn the engine off and lock the vehicle.

DO NOT drive your vehicle until the windscreen is completely defrosted and you have full visibility out of the windows.

DO NOT pour boiled/hot water to your vehicles windscreen as the dramatic change in temperature can cause the glass to crack.

DO NOT use newspaper or any other paper to cover your windscreen over night as this can become stuck to the glass.

DO make sure you have a bottle of de-icer or windscreen wash that contains de-icer and a scraper which is the main recommended way to remove unwanted frost.

DO use the air conditioning in the vehicle as this will stop the glass becoming misty

DO use the heating to gently heat and circulate the air conditioning which will help to melt the frost

DO use a lint-free or soft absorbent cloth to wipe misted windows – we advised you refrain from using your hands or rough cloths as it may result in the glass becoming scratched

DO try to plan ahead – allow yourself an extra 20-30 minutes before your journey to defrost/ice your vehicle – invest in a windscreen shield to place on the vehicle while not in use.

Taxi Driver App Home Screen

Taxi Driver App ”A must have for London Cabbies”

Roger from Taxi Driver App sat down with us to show us one of the things that he spends a great deal of time on outside the Taxi and that is developing the Taxi Driver App.

We decided to find out a little more about Roger and Taxi Driver App and why it is a ‘’must have’’ in any Taxi Drivers app armoury.

Roger first got his taxi badge when he was 25 and has been working in the trade for nearly 30 years. The app has a client base of around 2000 and growing rapidly.

Dan (Quotax) – So Roger tell what features the app has:

Roger (TaxiDriver App) – Thank you for having me. The app is free to sign up too and is solely for London Cabbies, it’s not a hailing app just one with useful features to help with the job.

I have been trying to build an app that all drivers will turn to for a number of reasons. The app has links to London’s traffic cameras, O2  work updates, fare calculator , classifieds section, a payment gateway and lots of other useful features.

Taxi Driver App Home Screen

The front screen of the app

Dan – Roger can you go through each of the features of the app

Roger – Sure, so the O2 news gives live updates of work and burst times coming from the O2 arena.

The TaxiDriver news section covers work updates traffic and other incidents that may affect certain routes.

Traffic Cameras – This one I am quite pleased with, I have a list as well as a map of all the traffic cameras across London so a driver can stream from that camera onto their phone to check what the traffic is like there live.

Fare Calculator – The name gives it away.

Classified – This has vehicles for sale and rent and sharing advertised

Taxi Driver App

Trade Services – All Taxi drivers want to find where they can purchase Taxi related goods quickly, being a specialist vehicle, here is a list of these.

Taxi Driver App

Payment Gateway –  At present the app is integrated with Barclay’s Pingit, although we are working on a new system with TFL’s mandate on card acceptance due soon.

Dan – Thank you very much for your time and thank you for trusting Quotax to Insure your pride and joy.

 

Saving An Icon Report by Conservative Richard Tracey

In December 2015 a report was released by Conservative Richard Tracey called ‘Saving an Icon – Rescuing London’s Black Cabs from Extinction’ which set out an 8 point plan to save Black Cabs. The report makes some valid points to think about however it seems many people oppose to some of the steps Tracey has paved.

The report is 13 pages long, not ideal for those on the move or in the mood for a light read so below is a summary of the main points Tracey has made.

The London Assembly constructed a report call Future Proof which highlighted three main issues that are causing concern for those in the Taxi Industry and for the survival of the industry.

Technology

We now live in a technology driven society with more and more people demanding services to be available at the click of a button. App’s have been created to try and keep up with the demand such as Hailo, Gett and the TFL run site Cabwise however not everyone within the industry is a fan and prefer the more traditional practises.

Surveys on passengers and the general public have highlighted the fact that people would rather hail a cab via a dedicated app, be able to pay for their fare by credit/debit card and some also voiced that they would like to see the Oyster Card being a valid method of payment.

‘Absentee’ Regulator

The industry regulator, since 2000, is Transport for London (TFL). TFL’s main roles include protecting the consumer, arranging taxi ranks across London, setting out the provisions for taxi/private hire services and also setting the fares within the industry.

TFL has been under fire by drivers as they feel that the approx. £20m they receive annually in licensing fees are not being used productively to help the industry grow.

 High Entry Barriers

 The first barrier that many people face within the industry are the costs associated to the trade. To become a certified taxi driver a person will have to fund the following; application fees, examination fees, fees for DBS checks, licensing costs and test charges for the DSA which can all equate to over £1000.

The second barrier it the Knowledge of London test. This test is the equivalent of an undergraduate degree and can take up to three years for a person to pass. The test pass bar is so high that around 27% of people actually pass.

So what steps does Richard propose should be taken? 

  •  The next Mayor of London should conduct a review of the taxi industry and its competition – Mainly focusing on the fare rates.
  • Having a more pro-active regulator – Tracey points out that the Public Carriage Office (PCO) should become regulators again however they would still be a subsidiary body of TFL.
  • Knowledge entry requirements should be reduced – Tracey feels the requirements should be halved in terms of what the driver should know and also reduce it to a one year process.
  • Align taxi license fees with that of private hire vehicle licenses – Cutting the costs may also increase the number of licensed taxi drivers thus being able to accommodate the growing population.
  • Loans for the purchase of new Hackney Carriages should be provided – Tracey feels that these should be interest free thus allowing drivers to purchase new up to date vehicle.
  • The Ultra Low Emission Zone (ULEZ) for new taxis should be delayed to 2020 – more information on ULEZ can be found here; https://tfl.gov.uk/modes/driving/ultra-low-emission-zone?intcmp=26434
  • Large developments should have new taxi ranks as standard
  • Gain sponsorship to fund cashless technology in taxis – Surveys state that 40% more people would use a taxi if they could pay via Credit/Debit or even contactless.

 The report concludes and provided recommendations to the new Mayor of London however we will have to wait and see how much influence Tracey’s report has in the matter.

 The London Assembly has also conducted a report with more recommendations which have been put forward to the relevant parties to take into consideration for the benefit of London Taxi’s surviving another century.

 

Lorry and Truck insurance

HGV Insurance FAQs

Who needs HGV Insurance?

The law requires that any HGV is covered by a minimum level of third party insurance.

This is to ensure that any third party/member of the public who has sustained injury or losses as a result of an accident (that you are deemed responsible for) may recover or apply for compensation.

The vehicle is kept off the road so is insurance still needed?

The Law has been changed and legislation now states that you still need a minimum cover of Third Party Only even if your vehicle is used/kept on private land, a yard or a garage.

What if my HGV is being driven in Europe?

Insurance arranged in the UK should normally provide the required third party cover for the vehicle while in use in the EU however additional cover such as fire and theft or accidental damage.

If you hold comprehensive insurance already it is important to check if your insurer will continue this cover while the vehicle is in the EU. You may wish to also check what countries you are allowed to travel in with the cover you hold.

You may be asked to produce a ‘Green Card’ as proof of your vehicle having the minimum cover so enquire with you insurer or broker for more information.

Where can I get HGV insurance?

Finding insurance that suits you and your vehicle can prove difficult and tiring however Quotax may have an answer for you.

With a strong panel of the UK’s Leading Insurers and being able to cover vehicles up to 44 tons Quotax will be able to match and tailor your needs and find you a competitive quote.

You can contact the team on 0208 469 9679 or click this link for a quote https://www.quotax.net/get-a-quote-truck-and-lorry/

What does HGV insurance cover?

As mentioned Quotax are able to provide you with a tailored and personal insurance policy and will confirm exactly what your policy includes and what extras are available.

As well as the general Third Party, Third Party Fire & Theft and Comprehensive policies Quotax can also source extra cover such as the following;

Specialist goods in transit Insurance

Employers and Public Liability polices

Breakdown cover

London congestion to get worse before it gets better

The last few months have not proved easy for those who drive in Central London.

Congestion seems to be never ending with the combination of roadworks, cycling superhighways and public space alterations as well as the occasional road traffic accident.

Traffic intelligence experts INRIX have provided supporting evidence of the increasing congestion however if you travel in London you probably already knew this.

So what did they find out?  – At Elephant & Castle last year in morning rush hour the average speed was 14.9mph. Today, the average speed is 11.4mph.

Elephant & Castle

AM 2014: 14.9mph

AM 2015: 11.4mph = down 23%

PM 2014: 12.6mph

PM 2015: 9.1mph = down 27%

Embankment was not looking much better with speeds down by 30%. It is clear that the partially open East-West cycle super highway is causing further delays to traffic.

Embankment

AM 2014: 21.4mph

AM 2015: 14.8mph = down 30%

PM 2014: 17.5mph

PM 2015: 9.1mph = down 48%

(Data is based on the morning and early-evening peaks from a Thursday to a Wednesday, including the first half of a half-term week 22-28-October 2014 vs 21-27-October 2015).

Data analyst Greg Hallsworth at INRIX says: “With average speeds dropping by nearly half in the Embankment area and drivers’ speeds decreasing by a quarter around the Elephant & Castle renovations, in both morning and evening rush hours, it is clear that the roadworks around the capital are slowing drivers down.

“Whilst in the short term this is frustrating for drivers who have to experience longer commutes to work, these roadworks are a step towards creating a more sustainable modernised road network in the capital. It’s important we take into consideration the long-term benefits such improvements will have on London’s congestion problem.”

The Mayor has pointed out that roadworks are not the only cause of congestion and points the finger at the rise in private hire vehicles as well as London’s growing population and the incline in economy.

To end on a good note, the works on the super highway should start to ease in the new year! 

School Minibus

What to do in the event of an RTA

Road Traffic accidents can take place at any given moment and this brief guide will offer advice and tips on what action you should take.

After the impact has taken place it is best to gather as much information as possible in the event of a claim being made by yourself or to defend any claim being made against you. A tip given by many insurers is to always carry a small notepad and pen in your vehicle so that you can record details down straight away.

Firstly make sure you are physically ok and any passengers that you may have in your vehicle. If anyone has sustained an injury and is unable to exit the vehicle unaided it is advised to contact the emergency services.

  • Take images – If you have a smart phone or a camera in your vehicle we advise that you take images of the accident location (with vehicles still in position if possible however if they had to be moved then please take an image of where the impact took place, damage to all vehicles involved, third party vehicle showing the vehicle registration.

 

  • Exchange details with the third party – Try to obtain the following; Name, Address, Contact number, Vehicle registration, Insurance company name, policy number. (If they refuse to provide you with their details make sure you take note of their vehicle registration and note down a small description of the driver. If this is the case we advise you contact the police to report the incident and confirm that they have refused to provide you with the relevant information)(Failure to exchange information at the scene of the accident can result in the police taking further action against you and may land you with a fine and a conviction on your license.)

 

  • Circumstances – It would be helpful if you noted down the following to provide to your insurers when reporting a claim; Time, Location, Brief note of what happened, a small sketch while the accident is still fresh in your memory.

 

  • Witnesses – You may find that people approach you after an accident however if you notice someone has witnessed what has happened it is best to ask them if they are happy to be a noted witness of the accident and to be contacted If needed for a statement. Please take a note of their Name, Address (or email) and a contact number.

 

  • DO NOT provide any comment on liability at the scene of the accident – It is best to obtain all the above information and pass it to your insurance company for them to review.

 

  • Report the accident as soon as possible – It is recommended that you report the claim to your insurance company within 24 hours of an accident taking place regardless of if you are making a claim or who is at fault. Here at Quotax we have a dedicated claims handler who can assist you with this process and offer further advice/services to suit your needs.

 

Once a claim is reported to an insurer or representative it is not uncommon for you to receive cold colds from alternative companies offering you services or on behalf of the third party side fishing for information or trying to get you to accept liability on a recorded phone call. Due to this it is advised that you only discuss your claim with your insurer or representative only.

If you are unsure who is dealing with your claim always contact your insurer and ask or provide them with the names of companies calling you so they can confirm who is acting on your behalf.

 

Dealing with an accident outside of insurance Do’s and Don’ts

 

If either you offer to assist the third party outside of insurance or the third party offers to assist you it is helpful to keep the following in mind;

 

*If you decide to choose this option and the third party reimburses you for your losses you will not be able to claim again for the same incident via your insurance company or the other parties insurance company*

 

  • DO follow the above steps still just in case you or the third party reverts back to the general insurance route.
  • DO obtain a quote for your vehicle from a garage before accepting any sums from the third party as some repairs can cost more than what it looks like.
  • DO keep hold of any receipts for any work you have done to your vehicle that the other party has not yet paid for.
  • DO NOT just pay sums to the third party without asking them to sign some paper stating that they accept you have paid them out. Make sure this contains you information, the third party information, the sum paid out and both sign the paper along with the date.
  • DO NOT feel like you have to accept this option if you are not fully agreeable – you are under no obligation to settle outside of insurance and we advise you contact your insurer so they can get involved as soon as possible.

By Danielle Flood

Quotax Claims Manager

Religious Group Minibus Insurance

Storm Frank brings fear to Insurance giants

Storm Frank has wreaked havoc for many parts of the UK and it is said to continue further with the Environment Agency for England and Wales issuing nine “severe” flood warnings (potential loss of life) that started on Boxing day.

KPMG, professional services firm have estimated that the clean-up cost could peak to £5.8 billion which includes insurance losses. KPMG have advised that it is working with companies and organisations across the North as they respond to current flooding.

Insurance giants could face up to £1.5 billion in losses due to the damage caused by the recent floods which has affected their shares in the London Stock Market. So far More Than owner RSA insurance fell by 2% in the market followed closely by Aviva who was down 0.5% and things are not looking good as Storm Frank continues to bring bad news.

UK head of general insurance management consulting at KPMG, Justin Balcombe has said: “The scale of the flooding over the last few weeks has seen communities across large sections of Northern England, Wales, Scotland and Ireland severely impacted.

“In 2007 when a similar pattern of flooding hit, total insured claims were £3.2 billion; however, we consider that the actual financial impact far exceeded this.”

“We are assessing this month’s events through a number of economic lenses, resulting in an initial total cost estimate of £5 billion to £5.8 billion.”

Insurance firms large loss expectations for 2015 would have been closely met due to the last two storms Desmond and Eva according to general insurance leader Mohammad Khan at PricewaterhouseCoopers (PwC).

Mr Khan also added “any further damage caused by additional rain will impact relevant insurers’ year-end profitability”.

“It is too early to say whether it causes the 2015 profitability of the household and commercial property business they write to be loss-making,”

It has been claimed, by economist Howard Archer at IHS Global Insight, that with businesses not being able to open, loss of agricultural output and public accessibility to shops, the economy growth could be affected by between 0.2% and 0.25%.

He went on to state that “As the flooding is occurring late on in the fourth quarter, some of this negative impact is likely to occur in the first quarter of 2016.”

With that being said he advised that the economy should receive a boost in growth next year, mainly focusing on the first three months, when the clear up begins and from replacement purchase spending. This should hopefully partly offset the loss seen prior.

It has also come to light by KPMG that around £1 billion from their figures accounts for policyholders under insuring their goods and property as people still feel the effects of the recession wanting to reduce insurance premium payments. Another big issue surrounding the under insurance is the Christmas timing, as people may not have increased their content values for presents and food over the festive period.

London Taxi’s – Be one step ahead this New Year’s Eve

Transport for London has issued some useful information about Central London this New Year’s Eve for Taxi Drivers.

The annual fireworks on the River Thames in London attract many people from far and wide with a large proportion of them having tickets to the main viewing areas for the display.  The following information provides important information for those dropping of picking up passengers.

Viewing Areas – Ticket Holders

Each ticket sold for the event will specify which viewing area they will need to go to in order to watch the fireworks. All viewing areas have a specified entrance and it is important to know which area the passenger holds a ticket for.

The designated areas have been colour coded (this will also be shown on the tickets). TFL have advised the codes are as follows;

  • Red – along Victoria Embankment, between Embankment Station and Temple Station
  • Blue – along Victoria Embankment, between Northumberland Avenue and Westminster Bridge
  • Green – Belvedere Road
  • White – Westminster Bridge
  • Pink – Waterloo Bridge

A map has also been provided by TFL to make it clear as to where each viewing area can be entered by.

 

 

School Minibus

Finally an end to fraudulent minor injury car crash compensation claims?

Whiplash claims for whiplash increased up to 9% on 2013-14 but with new plans being unveiled motorists could save up to £1billion a year which could result in insurance bills being reduced by £50.

Ministers are looking to ban compensation for minor whiplash injuries in car accidents to stop the ever increasing number of fraudulent claims being made which add an estimated £93 to every households overall insurance bill every year.

The Ministry of Justice are in the process of drawing up plans to put a stop to a person’s right to make a cash claim for minor injuries but instead the claimants may only have rehabilitation treatment funded which will save motorists around £1billion a year.

As it stands personal injury lawyers are able to take minor cases to the small claims court from as little as £1,000 however under the new rules this threshold will increase to £5,000 which will also show a reduction in legal costs.

It seems that this could be great news for people who pay for insurance premiums as the Government predict that the new regulations could cut up to £50 off of car insurance as the new regulations aim to reduce bogus claims and unnecessary pay outs. With this good news, leading insurers have promised to pass on savings to their customers.

MP’s have described the UK as the ‘Whiplash Capital of Europe’ as 80 percent of road traffic accident injuries involve some form of whiplash – compared to a shocking 3 per cent in France. The new measures are designed to eliminate the dishonest claims and also the exaggerated injuries as a result of car accidents and bring that 80 per cent right down.

Justice Minister Lord Faulks said: ‘We are determined to crack down on the culture of fraud and exaggerated claims in the motor insurance industry, which means car owners are forced to pay higher premiums to cover the false claims of others. This culture is boosted by an industry that encourages exaggerated claims through cold calling and it is right that we tackle this.’

Mark Wilson, chief executive officer of Aviva, the UK’s largest insurer, said: ‘We welcome this bold and necessary step by the Government on behalf of honest people – it is all about standing up for the consumer against the fraudsters.’

‘The Government is putting the brakes on the whiplash gravy train. Sadly, law abiding motor customers have paid for the UK’s dysfunctional and fraudulent motor claims system through inflated motor premiums.’

It seems the Government are clapping down heavy on how law firms and management organisations obtain new clients as they have now been banned from using certain marketing tactics such as offering luxury items like iPads and shopping vouchers to ‘victims’.  They have also placed a ban on these firms offering referral fee’s to insurance companies.

The law firms are also facing a clamp down on the fee’s the companies can receive for these claims as well as there now being a list of approved independent doctors to assess the victim’s injuries.

James Dalton, director of general insurance at the Association of British Insurers, said: ‘The Government reforms are a significant breakthrough in tackling the UK’s compensation culture and are good news for motorists.

‘The end to cash compensation, for low value injuries, will help to bring down unnecessary costs in the motor insurance market and honest motorists should be the beneficiaries.’

Trinity minibus donation

Mystery donor gives a pleasant early Christmas present

During her year in office as Mayor of Durham City, Jan Blakey started an appeal to raise money for Trinity School and Sports College in order for them to buy a new specially adapted minibus.

Her appeal later received an astonishing boost from an anonymous donor who contributed £10,000 towards the fund.

During a visit to the school, Durham Cllr Blakey, said: “I was absolutely staggered when I received the donation of £10,000 to my fund for a school minibus at Trinity School.”

“It was a truly incredible gesture and the timing could not have been better. I knew that Trinity School were trying to raise enough funds to purchase a new minibus for their pupils.

Trinity minibus donation

“When I told the school of their windfall, everyone was absolutely delighted and they are now ready to press on with the purchase of the adapted minibus which will be ready next year and will be a wonderful boost for the pupils.”

The school has now reached the target of £17,000 in record time thanks to the generous donor and also means they now qualify for extra funding from the Lord’s Taverners, which provides schools with adapted transportation for young people with disabilities. 

The main purpose of the minibus is to provide schools with the facility to help pupils take part in sporting and recreational activities and to also provide a better transport service to and from the school.

Alison Jefferson, business manager at Trinity School, said: “The gesture from Cllr Blakey came totally out of the blue – a complete surprise.

“I can’t imagine a better Christmas present.”