Important Notice – Office Closed to Client Visits

In response to the government’s latest announcement, we have taken the tough decision to close both the Deptford and Dartford offices to clients.

Please rest assured we will continue to support you through these difficult times. We apologise for the inconvenience this may cause and thank you for your understanding.

We are very much open for business and will work tirelessly to offer you the same professional advice and guidance during these uncertain times.

Please feel free to contact us in all the following ways;•

  • Contacting us via phone: 0208 691 9691
  • You can send us documents to us via our business WhatsApp on: 07853 411043
  • You can contact our administration team (and forward requested documents) via email on: admin@quotax.net
  • You can speak with our experts on our online chat facility on our website: www.quotax.net
  • You can request a call back from one of our team on our website: www.quotax.net

If you have had a claim please contact our claims line on 0203 928 7337. If you would like to contact your insurer directly, a list of our insurers’ claims numbers can be found at www.quotax.net/how-to-claim/

London Taxi Cab driving through the streets of London

TFL Changes – A Disaster for the Taxi Trade

The future of London’s iconic black cabs could be under threat due to the COVID pandemic.

As thousands of workers and tourists stay away from the capital, and Transport for London (TFL) continue to close large numbers of roads, this has had a detrimental effect on the black cab trade.

Many are struggling to cope with these changes, putting the industry under major pressure.

In this blog, we will cover what some of these changes are and how you can help to challenge these updates to ensure that London black cab drivers have a secure future.

Car-free streets

Due to coronavirus restrictions, the Mayor of London, Sadiq Khan and Transport for London (TFL) has closed a large number of roads in London, causing havoc for black cabs.

The aim of this is to encourage more people to walk and cycle safely during lockdown. Unfortunately, this has greatly impacted London taxi drivers, restricting their business heavily due to the inaccessibility they have to a large number of roads in and around central London.

David Kurten, a London Assembly Member had asked the mayor, “Do you

London Taxi Cab driving through the streets of London

TFL Changes – A disaster for the taxi trade

accept the more roads that are inaccessible to taxis, the fewer people will use taxis, therefore, the taxi trade will continue to reduce in size?”. Sadiq Khan refuted this claim.

With the large number of roads that have become closed for public transport and taxis, more and more people are encouraged to avoid using these methods of transportation.

Grant Davis, Chairman of the London Cab Drivers Club (LCDC) shares our concerns ‘’The LTN closures in London have been met with dismay from the licensed taxi trade and local residents alike and this has seen widespread protests at Town Halls and City Hall. For the Cab trade the road closures are another nail in our coffin. Whilst the PM tells everyone that it is vital to get back to work, for the cab trade these road closures (for the cab trade) is like turning up at the office to go to work but the front door has been locked. Unless common sense is resumed pretty quick, these closures will only aid our demise.’’

Pedestrian only areas

The increase of many pedestrian-only areas in London has also caused concern for disabled passengers who are unable to be dropped off right to the door. As black cabs provide a 100% wheelchair accessible service, some vulnerable passengers no longer have the hassle-free taxi service they once had available to them.

This is greatly affecting the livelihoods of thousands of people, so it is imperative that voices are heard and changes are made to not only keep the public safe, but to allow black cab drivers to carry out their services with as little interruption as possible.

What can you do to help?

Many London black cab drivers must do their bit to ensure that the industry can survive during this time, whilst still ensuring all passengers remain safe during the pandemic.

We ask that you write to your local MP to express how these updates have affected you. This will provide the vital evidence needed to encourage change.

Contact Your Local MP

If you head to the members of parliament website and find your local MP, you can email them using this template.

If you are still in operation and are looking to renew your black cab insurance, then contact us to receive a free competitive quote here: https://www.quotax.net/london-taxi-insurance/

Important Information regarding our Deptford office

In response to the government’s latest Social Distancing measures, we have taken the tough decision to no longer meet with our valued customers face to face. With this in mind, our office based on site at Ascott Cab Company, Blackhorse Road, Deptford will be temporarily closed.

Please rest assured, we have a comprehensive business continuity plan to ensure we continue to support you through these difficult times.

We want to reassure you we are very much still open for business and will work tirelessly to offer you the same professional advice and guidance during these uncertain times. Please feel free to contact us in all the normal ways;

  • Contacting us via phone: 0208 691 9691
  • You can send us documents to us via our business whatsapp on: 07853 411043
  • You can contact our administration team (and forward requested documents) via email on: admin@quotax.net
  • You can chat with our experts on our online chat facility on our website
  • You can request a call back on our website
  • If you have had a claim please contact our claims line on 0203 928 7337. If you would like to contact your insurer directly, a list of our insurers’ claims numbers can be found at www.quotax.net/how-to-claim/

We remain as always committed to the health and wellbeing of our employees and the people and communities we serve. We will continue to keep you informed using the best information and guidance available to us.

Important Information following the Covid-19 Pandemic

The current Coronavirus outbreak has placed the Nation in an unimaginable and worrying time, with unprecedented pressures being placed on the NHS, businesses and individuals. The country is facing the prospect of extended restrictions to our movements; the dedicated NHS staff risk their own lives to save others on a daily basis. Whilst all this is happening it is having a huge impact on our clients and their livelihoods. Please be assured we are doing everything possible to support you during this time.

How Quotax is supporting our clients during this difficult period

In response to the government’s latest measures we have taken the decision to temporarily close our offices to protect both our staff and customers. Please rest assured we have a robust business continuity plan in operation which has enabled all of our team to work successfully from home and you are able to contact us in all the usual ways.

A number of our clients have called to discuss options to reduce their monthly outgoings at this difficult time. Please see below a list of frequently asked questions with answers that may give some guidance.

Your Questions answered

If I pay by Direct Debit can I defer my payment whilst the current crisis is ongoing?

If you pay by Direct Debit your Premium Funding will almost certainly have been arranged by Close Brothers Premium Finance. At Quotax we are able to make minor changes to your plan (we can sometimes alter a payment date by a few days). Any significant changes you require to make will need to be directed to Close Brothers Premium Finance. They can be contacted on 0333 321 8566, please quote your reference number when calling them, this can be found on the documentation that they sent you when the loan was arranged.

I paid my policy in full; can I now get my money back and pay monthly?

If you have already paid in full we are unable to now move you onto a monthly direct debit scheme mid term.

I am unable to make my Insurance payment what can I do

If you have an annual Insurance policy which is due for renewal and you are unable to meet that expense please talk to one of the Quotax Customer Service team about setting up a monthly plan with Close Brothers Premium Finance.

If you are already paying by Monthly Direct Debit and you are unable to make the next payment call the Quotax Team, they may be able to change the payment date, alternatively call Close Premium Funding on 0333 321 8566 and remember to have your reference number to hand.

I want to cancel my policy can I do this?

If you are taking your vehicle off the road you can cancel your Insurance Policy. Please remember that some charges are made when a policy is cancelled, therefore the return premium may not be exactly pro-rata to the time that you have had on cover. If any incident has been reported during the policy year the Insurer may decline to offer a refund. Please be aware that you may lose some of your No Claims Bonus if you have not completed a full year of Insurance cover. You must also declare your vehicle SORN if you are keeping it off the road and uninsured.

If you are paying your premium by Direct Debit (with Close Premium Finance) and you cancel your policy we will obtain a refund of premium from your insurer (subject to no claims having been made in the policy year). The refund will be calculated in accordance with your policy wording and terms of business. We will use this refund to offset the outstanding balance owed to Close Brothers Premium Finance. In some instances, the refund from the Insurer (please refer to your policy booklet for scale of return) may not be sufficient to settle the balance to the Premium Finance Company. If this is the case you will be responsible for the outstanding amount.

Before you decide to cancel your policy please carefully consider the following

All vehicles are required to be insured that are taxed. It is possible to declare your vehicle SORN as long as the vehicle is not on a public road; it is however a requirement that any vehicles kept on a public road must have minimum levels of cover.

It is also a Public and Private Hire licensing requirement with most Councils that your vehicle should be Insured for Hire and Reward for the duration of plate, please therefore check with your Licensing Authority or TFL before cancelling.

If you are paying for your vehicle on finance/lease or a similar scheme most finance providers stipulate that the vehicle must be insured comprehensively for the duration of the finance agreement, before deciding to cancel please check with you Finance provider

Are there any alternatives to cancelling my policy?

Some of our Insurers will give the option to reduce cover to Social Domestic and Pleasure only if you are not using the vehicle for Hire and Reward, please speak with your local Plating Council first as it is usually a requirement that the vehicle is covered for Hire and Reward whilst plated.

Can I freeze my Insurance?

Insurers have not traditionally allowed cover to be frozen or premium holidays to be taken.

Are you still able to offer a 24/7 claims service?

Yes – all of our providers have comprehensive business continuity plans in place which have been implemented, please contact our claims departments in the normal ways.

We have been working closely with our insurer panel to support our Taxi Driver clients whilst they look to diversify their activities in order to maintain some level of income during this difficult period.

We have negotiated the following extensions in cover with our Insurer Panel for the duration of the crisis and in the case of Antilo Insurance for one month only (this will be reviewed at the end of one month)

Markerstudy, we can now confirm that, on a temporary basis during the Corona Virus crisis, policy cover is extended to cover all Taxi policies to deliver fast food, collection and delivery of prescriptions, food/grocery shopping and small parcel delivery. This extension of cover is provided completely free of charge.

Haven Insurance, we can now confirm that, on a temporary basis during the Corona Virus crisis, policy cover is extended to cover all Taxi policies to deliver fast food, collection and delivery of prescriptions, food/grocery shopping and small parcel delivery. This extension of cover is provided completely free of charge.

Antilo, we can now confirm that, for one month only during the Corona Virus crisis, policy cover is extended to cover all Taxi policies to deliver fast food, collection and delivery of prescriptions, food/grocery shopping and small parcel delivery. This extension of cover is provided completely free of charge.

ERS, we can now confirm that, on a temporary basis during the Corona Virus crisis, policy cover for Taxis can be extended to cover journeys delivering fast food, collection and the delivery of prescriptions, food/grocery shopping and small parcel delivery. This extension of cover is provided completely free of charge. You will need to call our office in order for us to notify ERS that you intend to carry out this type of work so that they can endorse your policy to cover this.

Allianz, we can now confirm that, we are able to extend cover for the Carriage of Goods.
. You will need to call our office in order for us to notify Allianz that you intend to carry out this type of work so that they can endorse your policy to cover this.

In all cases we must advise you that the goods that you will be transporting will NOT be insured but the journey itself will be. This means, if the goods transported are DAMAGED or LOST during transit, no cover will be in place.

Should you wish to insure the goods that you are transporting, please contact us and we will be able to quote for a separate “Goods in Transit” policy.

Finally

Please remember we are here to offer help and support to you. We can only make changes to your policy that the Insurer has agreed. The Insurers are reviewing what changes can be made to their policies regularly and the options may change. Our staff are working from home taking large volumes of calls so the wait times may be longer than you might ordinarily expect. Thank you for your understanding with this.

We hope that you and your families remain safe and well.

Kindest regards,

Daniel Fosker and all of the Quotax team.

Dean Richardson Southern Title First Defence

London Taxi Driver Dean Richardson makes his first defence of his Southern Area Title

Dean Richardson First Defence

London Taxi Driver Dean Richardson makes his first defence of his Southern Area Title against Konrad Stempkowski on 14th March at York Hall, Bethnal Green.

Richardson, from South Ruislip, is returning to the ring for the first time since winning the title back in September, with a second round knockout of Nathan Graham.

Stempkowski has an impressive record to date, having had 11 bouts with 9 wins and will be his first crack at a professional title which Richardson is keen to hang on to.

All of the Quotax team wish you the very best on the 14th Dean!!!!

quotax office thumbnail london taxi toy

Quotax Anniversary: 15 Years in Insurance Broking

This year, we’re celebrating our fifteenth anniversary! Since 2004, we at Quotax have kept a steady momentum to become a leader for Commercial Vehicle Insurance in the UK.

We’ve come a long way since our beginnings and that’s thanks in large part not only to our amazing clients but our fantastic team of dedicated staff.

Over the course of our fifteen years, we like to think we’ve fulfilled our founder’s original vision and then some. Read more below to find out more about our fascinating history. Read more

London Taxi Driver Dean Richardson wins southern area boxing title

Dean Richardson became the new super welterweight Southern Area champion with a two round destruction of Nathan Graham at York Hall on 28th September.

Richardson, now 11-0 with 8 knockouts, finished the fight with a single right hook at close range early into the second round. The first round was cagey, with both fighters feeling their way into the fight but a few bursts of combinations from Dean edged him the round.

Both fighters came out for the second and Richardson took the centre of the ring. Graham lunged in with a right hand to the body and as he wound up for an uppercut, Richardson landed his own right hook. Graham landed face first on the canvas but managed to get to his feet at the count of six. His legs were unsteady and as he wobbled backwards towards the ropes the referee waved it off 27 seconds into the round.

It was the 24 year olds first title as a professional and with the English belt being contested for on the same night, Richardson hopes to defend his Southern Area title or have his own crack at the English early next year.

Is this the end of the road for Derby’s yellow Taxi’s?

For the last 20 years Derby’s Hackney Carriages have been painted yellow. One of the deciding factors when Derby Council first went ahead with only Licencing vehicles that were yellow, was to help people with Disabilities and visual impairment identify Taxis.

Derby is classed amongst one of the most accessible cities in the world for those with disabilities and many disability charities have branded the councils decision a ‘’backwards step.’’

Yellow Taxis will have until 2025 to change their colour to black with a yellow stripe and all newly licensed vehicles will have to be presented to the council in the new colour scheme.

Car Theft payouts at a 7 year high!

The Association of British Insurers (ABI) the insurance industry trade body have said claims for January to March for vehicle thefts have hit their highest level in seven years.

Some facts for January to March:

· The number of claims increasing from 14,000 to over 16,000.

· Costs of thefts at £108 Million, an increase of 22% on the same period

· LAST 4 YEARS – Overall theft costs have doubled.

The ABI said that this was partly due to an increase in thefts for vehicles with keyless entry. Working in pairs the thieves use electronic signal devices to steal the owner’s vehicle. One often stands by the car whilst his partner stands close enough to pick up the signal from the key and amplify it so the vehicle electronics believes the owner is in the immediate vicinity.

Ways of reducing the risk of keyless car theft:

· Leave keys in a signal blocking wallet
· Install CCTV
· Install spot lighting overlooking the vehicle
· Install a tracking device – whilst it doesn’t stop the theft it increases the chance of the Police finding the vehicle.
· Invest in a steering Lock

Richardson Scores Knockout Win As He Closes In On Title Shot

London Taxi Driver, Dean Richardson, downed his opponent three times on his way to a 3rd round knockout victory against Croatia’s Silvije Kebet at York Hall on 2nd March.

Now 9-0 with 6 knockouts, Dean looks to be on the verge of a Southern Area title fight. The same title is being fought for on 9th March between Sean Robinson and Josh Ejakpovi, with Richardson looking to fight the winner. In a post fight interview, Dean and his manager, Steve Goodwin, said they will sit down and plan a route to titles with a possibility of an English title eliminator if a fight for the Southern Area can’t be made and is looking to fight late May or early June.

We will keep you updated with more news on tickets as we receive them.