Important Information regarding our Deptford office

In response to the government’s latest Social Distancing measures, we have taken the tough decision to no longer meet with our valued customers face to face. With this in mind, our office based on site at Ascott Cab Company, Blackhorse Road, Deptford will be temporarily closed.

Please rest assured, we have a comprehensive business continuity plan to ensure we continue to support you through these difficult times.

We want to reassure you we are very much still open for business and will work tirelessly to offer you the same professional advice and guidance during these uncertain times. Please feel free to contact us in all the normal ways;

  • Contacting us via phone: 0208 691 9691
  • You can send us documents to us via our business whatsapp on: 07853 411043
  • You can contact our administration team (and forward requested documents) via email on:
  • You can chat with our experts on our online chat facility on our website
  • You can request a call back on our website
  • If you have had a claim please contact our claims line on 0203 928 7337. If you would like to contact your insurer directly, a list of our insurers’ claims numbers can be found at

We remain as always committed to the health and wellbeing of our employees and the people and communities we serve. We will continue to keep you informed using the best information and guidance available to us.

vandalised Playbus exterior

Vandalism causes Playbus write off

A 30 year old Playbus has been deemed an insurance write off due to vandals.

The Vandals smashed windows, toys and ripped apart books. The bus was run by the Marlene Reid Centre in Coalville and was broken into in June.

After the break in the outreach centre contacted the Playbus Insurers who following inspection deemed in uneconomical to repair the vehicle. For 30 years the Playbus has served the communities in Coalville, the staff have been relocated.

The Operations manager at the centre said ‘’We are very disappointed that the Big Blue Bus, which is used by hundreds of children and their families, has to end.’’ She said people with information should contact police by calling the non-emergency line, 101 or crimestoppers on 0800 555 111

People who want to help the centre acquire more toys and books can contact them on 01530 510 515

vandalised Playbus exterior

Vandalised Playbus interior

Highbury corner bridge replacement

TfL are replacing the bridge at Highbury Corner – the bridge was built around 1850 to carry the Holloway Road (A1) over London Overground’s East London line and Network Rail’s Northern line. Highbury & Islington station sits on the bridge. Now the bridge carries more than 25,000 vehicles a day over the railway lines by Highbury and Islington station. One lane of traffic in each direction will remain open throughout the duration of the works. Nick Fairholme, Director of Projects & Programmes for Surface Transport at TfL, said: “Highbury Corner is a key junction in London and it is therefore important that we ensure that it can continue to remain usable and safe for years to come.

We are committed to completing these bridge works as quickly and efficiently as possible and will keep the local community and road users informed of progress as we work to deliver these vital improvements.”
During these works, TfL will also continue to develop a scheme to remove the Highbury Corner gyratory, creating new facilities for pedestrians and cyclists as well as improving the look and feel of the local area. These improvements, which form part of TfL’s 33 “Better Junctions” programme, will help transform the area and support the continuing regeneration of Highbury. A consultation will begin on the final concept design for these plans by late 2015.


The empty Post Office building needs to be demolished, and TfL expect to start work in the week beginning Monday 5 January 2015. The demolition work will be completed by March 2015.
Highbury Station Road (east of Swan Yard) will be closed from the end of 2014 and Highbury Crescent (between Highbury Terrace and Highbury Place) will be closed from January 2015. Both will be closed for the duration of the works.