Saving An Icon Report by Conservative Richard Tracey

In December 2015 a report was released by Conservative Richard Tracey called ‘Saving an Icon – Rescuing London’s Black Cabs from Extinction’ which set out an 8 point plan to save Black Cabs. The report makes some valid points to think about however it seems many people oppose to some of the steps Tracey has paved.

The report is 13 pages long, not ideal for those on the move or in the mood for a light read so below is a summary of the main points Tracey has made.

The London Assembly constructed a report call Future Proof which highlighted three main issues that are causing concern for those in the Taxi Industry and for the survival of the industry.

Technology

We now live in a technology driven society with more and more people demanding services to be available at the click of a button. App’s have been created to try and keep up with the demand such as Hailo, Gett and the TFL run site Cabwise however not everyone within the industry is a fan and prefer the more traditional practises.

Surveys on passengers and the general public have highlighted the fact that people would rather hail a cab via a dedicated app, be able to pay for their fare by credit/debit card and some also voiced that they would like to see the Oyster Card being a valid method of payment.

‘Absentee’ Regulator

The industry regulator, since 2000, is Transport for London (TFL). TFL’s main roles include protecting the consumer, arranging taxi ranks across London, setting out the provisions for taxi/private hire services and also setting the fares within the industry.

TFL has been under fire by drivers as they feel that the approx. £20m they receive annually in licensing fees are not being used productively to help the industry grow.

 High Entry Barriers

 The first barrier that many people face within the industry are the costs associated to the trade. To become a certified taxi driver a person will have to fund the following; application fees, examination fees, fees for DBS checks, licensing costs and test charges for the DSA which can all equate to over £1000.

The second barrier it the Knowledge of London test. This test is the equivalent of an undergraduate degree and can take up to three years for a person to pass. The test pass bar is so high that around 27% of people actually pass.

So what steps does Richard propose should be taken? 

  •  The next Mayor of London should conduct a review of the taxi industry and its competition – Mainly focusing on the fare rates.
  • Having a more pro-active regulator – Tracey points out that the Public Carriage Office (PCO) should become regulators again however they would still be a subsidiary body of TFL.
  • Knowledge entry requirements should be reduced – Tracey feels the requirements should be halved in terms of what the driver should know and also reduce it to a one year process.
  • Align taxi license fees with that of private hire vehicle licenses – Cutting the costs may also increase the number of licensed taxi drivers thus being able to accommodate the growing population.
  • Loans for the purchase of new Hackney Carriages should be provided – Tracey feels that these should be interest free thus allowing drivers to purchase new up to date vehicle.
  • The Ultra Low Emission Zone (ULEZ) for new taxis should be delayed to 2020 – more information on ULEZ can be found here; https://tfl.gov.uk/modes/driving/ultra-low-emission-zone?intcmp=26434
  • Large developments should have new taxi ranks as standard
  • Gain sponsorship to fund cashless technology in taxis – Surveys state that 40% more people would use a taxi if they could pay via Credit/Debit or even contactless.

 The report concludes and provided recommendations to the new Mayor of London however we will have to wait and see how much influence Tracey’s report has in the matter.

 The London Assembly has also conducted a report with more recommendations which have been put forward to the relevant parties to take into consideration for the benefit of London Taxi’s surviving another century.

 

London congestion to get worse before it gets better

The last few months have not proved easy for those who drive in Central London.

Congestion seems to be never ending with the combination of roadworks, cycling superhighways and public space alterations as well as the occasional road traffic accident.

Traffic intelligence experts INRIX have provided supporting evidence of the increasing congestion however if you travel in London you probably already knew this.

So what did they find out?  – At Elephant & Castle last year in morning rush hour the average speed was 14.9mph. Today, the average speed is 11.4mph.

Elephant & Castle

AM 2014: 14.9mph

AM 2015: 11.4mph = down 23%

PM 2014: 12.6mph

PM 2015: 9.1mph = down 27%

Embankment was not looking much better with speeds down by 30%. It is clear that the partially open East-West cycle super highway is causing further delays to traffic.

Embankment

AM 2014: 21.4mph

AM 2015: 14.8mph = down 30%

PM 2014: 17.5mph

PM 2015: 9.1mph = down 48%

(Data is based on the morning and early-evening peaks from a Thursday to a Wednesday, including the first half of a half-term week 22-28-October 2014 vs 21-27-October 2015).

Data analyst Greg Hallsworth at INRIX says: “With average speeds dropping by nearly half in the Embankment area and drivers’ speeds decreasing by a quarter around the Elephant & Castle renovations, in both morning and evening rush hours, it is clear that the roadworks around the capital are slowing drivers down.

“Whilst in the short term this is frustrating for drivers who have to experience longer commutes to work, these roadworks are a step towards creating a more sustainable modernised road network in the capital. It’s important we take into consideration the long-term benefits such improvements will have on London’s congestion problem.”

The Mayor has pointed out that roadworks are not the only cause of congestion and points the finger at the rise in private hire vehicles as well as London’s growing population and the incline in economy.

To end on a good note, the works on the super highway should start to ease in the new year! 

School Minibus

What to do in the event of an RTA

Road Traffic accidents can take place at any given moment and this brief guide will offer advice and tips on what action you should take.

After the impact has taken place it is best to gather as much information as possible in the event of a claim being made by yourself or to defend any claim being made against you. A tip given by many insurers is to always carry a small notepad and pen in your vehicle so that you can record details down straight away.

Firstly make sure you are physically ok and any passengers that you may have in your vehicle. If anyone has sustained an injury and is unable to exit the vehicle unaided it is advised to contact the emergency services.

  • Take images – If you have a smart phone or a camera in your vehicle we advise that you take images of the accident location (with vehicles still in position if possible however if they had to be moved then please take an image of where the impact took place, damage to all vehicles involved, third party vehicle showing the vehicle registration.

 

  • Exchange details with the third party – Try to obtain the following; Name, Address, Contact number, Vehicle registration, Insurance company name, policy number. (If they refuse to provide you with their details make sure you take note of their vehicle registration and note down a small description of the driver. If this is the case we advise you contact the police to report the incident and confirm that they have refused to provide you with the relevant information)(Failure to exchange information at the scene of the accident can result in the police taking further action against you and may land you with a fine and a conviction on your license.)

 

  • Circumstances – It would be helpful if you noted down the following to provide to your insurers when reporting a claim; Time, Location, Brief note of what happened, a small sketch while the accident is still fresh in your memory.

 

  • Witnesses – You may find that people approach you after an accident however if you notice someone has witnessed what has happened it is best to ask them if they are happy to be a noted witness of the accident and to be contacted If needed for a statement. Please take a note of their Name, Address (or email) and a contact number.

 

  • DO NOT provide any comment on liability at the scene of the accident – It is best to obtain all the above information and pass it to your insurance company for them to review.

 

  • Report the accident as soon as possible – It is recommended that you report the claim to your insurance company within 24 hours of an accident taking place regardless of if you are making a claim or who is at fault. Here at Quotax we have a dedicated claims handler who can assist you with this process and offer further advice/services to suit your needs.

 

Once a claim is reported to an insurer or representative it is not uncommon for you to receive cold colds from alternative companies offering you services or on behalf of the third party side fishing for information or trying to get you to accept liability on a recorded phone call. Due to this it is advised that you only discuss your claim with your insurer or representative only.

If you are unsure who is dealing with your claim always contact your insurer and ask or provide them with the names of companies calling you so they can confirm who is acting on your behalf.

 

Dealing with an accident outside of insurance Do’s and Don’ts

 

If either you offer to assist the third party outside of insurance or the third party offers to assist you it is helpful to keep the following in mind;

 

*If you decide to choose this option and the third party reimburses you for your losses you will not be able to claim again for the same incident via your insurance company or the other parties insurance company*

 

  • DO follow the above steps still just in case you or the third party reverts back to the general insurance route.
  • DO obtain a quote for your vehicle from a garage before accepting any sums from the third party as some repairs can cost more than what it looks like.
  • DO keep hold of any receipts for any work you have done to your vehicle that the other party has not yet paid for.
  • DO NOT just pay sums to the third party without asking them to sign some paper stating that they accept you have paid them out. Make sure this contains you information, the third party information, the sum paid out and both sign the paper along with the date.
  • DO NOT feel like you have to accept this option if you are not fully agreeable – you are under no obligation to settle outside of insurance and we advise you contact your insurer so they can get involved as soon as possible.

By Danielle Flood

Quotax Claims Manager

London Taxi’s – Be one step ahead this New Year’s Eve

Transport for London has issued some useful information about Central London this New Year’s Eve for Taxi Drivers.

The annual fireworks on the River Thames in London attract many people from far and wide with a large proportion of them having tickets to the main viewing areas for the display.  The following information provides important information for those dropping of picking up passengers.

Viewing Areas – Ticket Holders

Each ticket sold for the event will specify which viewing area they will need to go to in order to watch the fireworks. All viewing areas have a specified entrance and it is important to know which area the passenger holds a ticket for.

The designated areas have been colour coded (this will also be shown on the tickets). TFL have advised the codes are as follows;

  • Red – along Victoria Embankment, between Embankment Station and Temple Station
  • Blue – along Victoria Embankment, between Northumberland Avenue and Westminster Bridge
  • Green – Belvedere Road
  • White – Westminster Bridge
  • Pink – Waterloo Bridge

A map has also been provided by TFL to make it clear as to where each viewing area can be entered by.

 

 

Uber London Ltd

Uber London Ltd in the spotlight again for all the wrong reasons

Uber London Ltd has recently come under fire as the company’s accounts show they paid no corporation tax on profits made on the UK for 2014.

Uber have come forward to defend this stating that the low rate of tax is due them offsetting previous losses which is a legal practise.

In 2014 Uber London made £866,302 profits all of which, according to the company’s accounts, they paid no tax for. The company did however book £22,134 tax charge for the year and a spokesman claims was ‘deferred taxation relating to previous years’.

Sources say that The Independent had an accountant look at the books and they found that the company’s corporation tax was in effect ‘cancelled out’ due to the deductions they had for the costs of exercising share schemes with their employees. Employees making use of the share scheme would pay income tax and National Insurance of around 47 per cent which in turn provided the company with a deduction on corporation tax resulting in a zero figure.

Uber London Ltd

A spokesman for Uber has denied that the company has used any loopholes or schemes to reduce its tax bill and claimed that Uber had paid “every penny of tax that is due”. “With corporation tax, past losses offset current and future profits – as is the case with Uber which made losses in the UK in previous years,” he said.

“This is an accounting principle to encourage investment that dates back to Benjamin Disraeli. It is not a loophole.”

“We are a young company – only three years old in the UK – that is investing heavily”.

“We are a significant net contributor to the local economy everywhere we go, creating new opportunities for thousands of professional drivers”.

“The lion’s share of every fare stays local, as it remains with the drivers who use Uber. And unlike the cash-in-hand past of this industry, we only take card payments so every fare is traceable and transparent.”

Multinational corporations have recently been under fire for exploiting loopholes and schemes to pay less tax such as Facebook who paid just £4,327 corporation tax in 2014.

e hailing mobile app screenshot

Richard Branson comments on Uber and looks at setting up an alternative

Richard Branson says that Taxi drivers must ‘accept that there is a new model in the industry and says that one day his company ‘may set up an alternative’

The billionaire says that his company should be competing with the likes of Airbnb and Uber, adding that ‘it is ridiculous how well Uber is run’ and that ‘you cannot stop progress and can’t turn the clock back’.  Sir Richard was an early investor in Uber, and has also put money into their rival Hailo. Hailo have only recently announced that they have moved away from supplying Private hire vehicles to after much outrage from London’s Black Taxis. He has spoken many times about the benefits of disrupting a market ‘that has remained unchanged for many years’

Uber has been banned in a number of cities across the world over fears that it is anti-competitive, as this allows drivers to charge lower fares than traditional cabs.

It is believed that Transport for London is currently considering proposals that would hit Uber hard, among these proposals is thought to be a minimum wait-time of five minutes between ordering a minicab and it arriving, and a requirement that operators must not show vehicles being available for immediate hire either by sight or via an app.  Currently Uber matches it’s passengers with drivers in their immediate vicinity, showing availability on its app, and on average users wait three minutes for a car, so both these proposals would be a blow to them.

Uber has reported that this crackdown could cost it’s drivers a total of £19m per year.

e hailing mobile app screenshot

 

Should Black Cabs take payment by card/contactless payment?

In a bid to modernise the industry, Transport for London have suggested that cashless payments should be accepted in London Black Cabs.  Currently only around 50% of cabs accept card payments although 75% of people who use cabs say they would consider doing so if they could pay with a card.

Although there is currently no obligation for cabs to accept card payments consultations show that this would be a step forward as cashless payments are widespread almost everywhere else.

Taxi group United Cabbies are against the proposals however, commenting that Transport for London could not legally force drivers to accept card payments.

A decision is due to be made in early 2016.

The Knowledge Training School to Close

The Knowledge School on Caledonian Road, Islington, is set to close next month after 30 years of teaching trainee drivers ‘The Knowledge’ which drivers need to complete to qualify as a licensed black taxi driver in London, and which consists of routes through the City’s 25,000 streets.

The closure follows the introduction of Uber drivers, who are in direct competition, and this has seen numbers of students decline from around 350 a year to 200 last year.  The school was started by Mr Linskey thirty years ago, and he said that the school would continue to produce printed and online teaching material, and hoped to run training sessions in local centres and church halls.

Mr Keefe, a student at the school said that he was certain black cabs would continue even in the face of such competition, and told the Financial Times ‘Quality prevails, We’ll win out’

Geely TX5 prototype

London Taxi Company’s Unveil TX5 and 50% increase in factory site

Geely have announced an additional £50million investment in Ansty Park in Coventry to increase the factory by 50% to build a new breed of non-polluting Black Taxis.

London Taxi Company have now invested a total of £300 Million in their new site. The additional investment was announced during the visit of China President Xi Jinping.

Geely TX5 prototype

The TX5 prototype has a small petrol engine that recharges a 400 kg battery and is said to be able to travel from Piccadilly to Manchester on one charge. The proptotype also has an extra passenger set making a total of 6 which brings it in line with the Mercedes Vito, LTC only competitor in London.

The TX is also set to have a panoramic roof, WiFi, charging points and a rear hinged door.

David Cameron added ‘’The UK is a world leader in the development of low emission technology and enhancing these research facitlities will build on the expertise I saw myself when visited this impressive site earlier this year.

Pre Booked Private Hire

High Court rule in UBERS favour and Uber launch UberASSIST

Uber have won the latest skirmish in the ongoing battle between the London Black Taxi drivers and UBER.

The high court were asked by TFL to decide whether the company’s smartphones were considered meters, which by TFL’s own legislation are considered illegal in a Private Hire vehicle.

Pre Booked Private Hire

The court ruled in UBER’S favour as Mr Justice Ouseley declared that the taximeters operate differently to Uber as they do not depend on GPS or include the app’s other characteristics when calculating fares.

Both Transport for London and Uber had argued that the apps was not a meter with many black Taxi drivers disappointed that TFL did not leave it solely with the courts to decide the outcome. Some Taxi drivers had said that if the High court had found that the meter was illegal it would have left the management which is already under fire pushed out of management positions within TFL.

The LTDA within an hour of the ruling had said they would appeal the decision.

An LTDA spokesman said, ‘’the smartphone works in exactly the same way as a taximeter calculating fares by distance and time, it does exactly the same job.

The Licenced Private Hire Car Association (LPHCA) also backed the London Taxi Drivers Association in its opposition to the way UBER calculated it’s fares.

 

The next battles

Transport to London are currently undergoing a consultation on Private Hire regulation and have proposed the following changes to the way Private Hire vehicles operate:

  •  Specific requirement for a English language test
  • Training for Private Hire vehicles (a watered down version of the Knowledge)
  • Operators must provide a specified fare prior to booking being accepted
  • Fixed landline must be available at all times
  • Minimum 5 minute wait between booking and vehicle dispatch.
  • Ban on ride sharing
  • Possible limit in the number of Private hire vehicles (2 years ago 1 in 100 vehicles in the congestion zone were private hire vehicles, now 1 in 10 are said to be private hire vehicles)

The above changes will have a significant impact on the way Uber operate and within hours of the proposals being leaked UBER had launched an online petition which currently stands at over 133K opposing the proposals.

Ubers Jo Bertrum’s said ‘’Compulsory five-minute waits and banning ride-sharing would be bad for riders and drivers, these plans make no sense.’’

Uber also announced the launch of UberASSIST an initiative that helps people with disabilities access their vehicles, this is likely to be another kick in the teeth for the London Taxi trade.